Wednesday, March 14, 2012

Sales Training And Tips: How to respond to “no”

When it comes to sales objection handling, the word “no” can be so crippling: no one wants to hear it. Unfortunately, if you’re in sales, you’re going to hear the word “no” at least 5 times before you hear “yes” … but what does “no” truly mean? Dig deeper: “no” can mean a variable of things, and it’s not always the end of the road.